I really miss our previous cloud-based solution which was so much easier to use, plus it had more options, like transferring files between computers, but it became unaffordable. Getting connected to remote users can be challenging the first time you connect to them (if they don't have the client agent installed) even with a certificate installed. ![]() Solarwinds does not have adequate instructions on how to do this. So then we got a certificate but getting it installed and working on the DMZ server was a bear. It could take 15 minutes just to get thru that step. For quite a while we didn't have a public certificate on the DMZ server and trying to talk the users thru all the security errors thrown up by the browser was challenging. ![]() Have to install on internal server or multiple servers if you also put on DMZ to connect to Internet-based PCs, which takes some expertise.
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